No returns after 15 days from shipping date. In addition, a return authorization and a copy of the invoice must be included with all returned merchandise. Contact us at 1-877-236-5780 to obtain a return authorization number. All merchandise must be unused and in its original packaging. Non stocked items are returned only per the manufacturers terms and when allowed have a restocking fee of 30% plus costs for shipping and return. We do not accept returns of items where the item has been removed from retail packaging and / used and by our determination, or by the manufacturers determination can not be resold as new. We do not accept returns of items where the cost of restock fees and/or shipping reduces the amount due the customer below $10. Product must be received back in the original packaging and be unused and in sellable condition. Your credit is applied once we confirm that the manufacturer, or our warehouse if we direct the return there, have received the product back in this condition.